SEO isn’t dead. It moved.
Google began rolling out AI Overviews to everyone in the U.S. in May 2024. Since then, ChatGPT search, Perplexity and Google’s AI Mode have taught people to expect an answer instead of a list of links. That’s a real change. What hasn’t changed is where those answers come from: the web, found through search.
Google says a page must be indexed and eligible to show in Google Search with a snippet to appear in AI Overviews or AI Mode, and that no special optimization beyond that is required. OpenAI says ChatGPT search partners with outside search providers and turns questions into search queries. If search engines can’t find and trust your business, AI tools can’t either.
What changed: fewer clicks on questions
The clearest change is the zero-click search: the answer appears on the results page, and the searcher never visits a website. The studies below measure it in different ways.
| Source | What it measured | Finding |
|---|---|---|
| Pew Research Center (July 2025) | 68,879 Google searches by 900 U.S. adults, March 2025 | With an AI summary, people clicked a regular result on 8% of visits, versus 15% without one. They clicked a link inside the summary on 1%. Browsing sessions ended on 26% of pages with a summary, versus 16% without. |
| Ahrefs (February 2026) | 300,000 keywords, December 2023 vs. December 2025 | An AI Overview correlated with a 58% lower average click-through rate for the top-ranking page. |
| Google (August 2025) | Google’s own traffic data, not published | Says total organic clicks to websites have been “relatively stable year-over-year” and that average click quality has increased. |
Pew found about one in five searches in March 2025 produced an AI summary. Google hasn’t released the data behind its statement.
These don’t fully contradict each other. Questions that can be answered on the page (“what is,” “how much,” “how to”) are sending fewer clicks. Searches where someone needs to hire, buy or visit still need a website and a business listing.
What changed for local businesses?
In September 2026 we pulled 34 Google results from Suffolk County, covering website, SEO, Google Business Profile and AI receptionist questions. Thirty-two showed an AI Overview. The two that didn’t were “web design long island” and “local seo long island,” the searches from people ready to hire. Both showed a local map pack instead.
That’s the local pattern. Research questions get answered by AI. Hiring searches still lead to the map, which Google ranks on relevance, distance and prominence, including reviews. And when someone asks ChatGPT for a recommendation, it builds the answer from listings, reviews, directories and websites, which are all things SEO work improves. Our guide to getting recommended by ChatGPT covers that side step by step.
What does SEO mean now?
The job has widened. Classic SEO aimed at one outcome: a high ranking and a click. A local business now has three places to show up, and they reward the same work:
- The map pack, for people ready to hire nearby. It runs on your Google Business Profile, your reviews and your distance from the searcher.
- The regular results, for people comparing options. They run on your website’s service pages, town pages and reputation.
- AI answers, for people asking questions. They run on clear facts, published prices and what other sites say about you. This part is often called AEO; our page on AEO vs. SEO explains how much it overlaps with the rest.
A business that does the first two well has already done most of the third. A business that skips them has little for AI tools to find.
What still works for local businesses
- A complete Google Business Profile with the right primary category, service area, accurate hours, photos and a steady flow of reviews. Google says businesses with complete and accurate information are more likely to show up in local results.
- A service page for each thing you sell, and a page for each town you genuinely serve, each with something specific to say.
- Answer-first content with real numbers. In our research, pages that stated Long Island price ranges were the ones AI engines cited for cost questions.
- Consistent listings on Bing, Apple Maps, Yelp and the directories in your trade.
- Local links and mentions from chambers, sponsors, suppliers and local press.
- Measuring calls, forms and bookings, not just traffic. Fewer clicks can still mean more customers.
None of this is fast. Our breakdown of how long local SEO takes covers realistic timelines.
What to stop doing
- Publishing generic blog posts to “feed Google.” AI now answers those questions directly. In our research, one Long Island agency with more than 300 blog posts had only one post ranking, while a smaller shop’s two dated cost guides were ChatGPT’s top sources for the questions they answered.
- Copy-paste town pages. Pages that only swap the town name are what Google’s spam policies call doorway abuse.
- Mass-produced AI content. Google’s spam policies name “using generative AI tools” to generate many pages without adding value as scaled content abuse.
- Keyword stuffing. Repeating “best plumber Long Island” ten times helps no one, human or machine.
- Judging SEO by traffic alone. Track the calls and jobs it produces.
The practical takeaway
Write fewer, better pages that answer real questions with real numbers, and put as much effort into your Google profile and reviews as into your website.
Where East End Web helps
We do local SEO for small businesses on Long Island and the East End, and all of it is AEO-first: we optimize to be cited by AI answer engines as well as ranked by Google. Ongoing local SEO typically runs $500–$2,500 a month for most local businesses, with one-time audits or setup at $500–$2,500. We quote after a free audit. See how our local SEO works.
Sources
- Pew Research Center, “Google users are less likely to click on links when an AI summary appears in the results” (July 2025)
- Ahrefs, “Update: AI Overviews Reduce Clicks by 58%” (February 2026)
- Google, “AI in Search is driving more queries and higher quality clicks” (August 2025)
- Google, “Generative AI in Search” (May 2024)
- Google Search Central, “AI features and your website”
- OpenAI Help Center, “ChatGPT search”
- Google Business Profile Help, “Tips to improve your local ranking on Google”
- Google Search Central, “Spam policies for Google web search”
- East End Web review of 34 Google results pulled from Suffolk County, and of AI answers to Long Island prompts, September 2026.